How to Fix the “Excel Not Responding” or Freezing Error

Why Does Excel Show the “Not Responding” Error? Huge or invalid Excel documents Add-ins conflicting with Excel • Outdated Office or Windows • Insufficient system memory • Conflicts with antivirus software Proven Ways to Fix “Excel Not Responding” or Freezing Start Excel in Safe Mode. Switch to Safe Mode and start Excel with empty settings. Steps: Combine this with pressing Win + R, entering .excel /safe, and pressing Enter. Check if Excel works normally. • If it does, the issue probably lies with an add-in (see Fix #2). Disable Problematic Add-ins Add-ins can cause crashes or freezing. Steps: Open Excel > File > Options > Add-ins Select “COM Add-ins” from the dropdown > Click “Go” Uncheck all > Click OK Restart Excel and enable them one at a time to find the culprit. Update Microsoft Excel and Windows. Excel: File > Account > Update Options > Update Now Windows: Settings > Windows Update > Check for updates Tell me the answer. paginator.paginator Windows: Settings > Windows Update > Check for updates Tell me the answer. Repair Microsoft Office If the program files are corrupted, Excel may stop responding. Steps: Go to Control Panel > Programs > Programs and Features Find Microsoft Office > Click “Change” Choose “Quick Repair” or “Online Repair.” Turn Off Hardware Graphics Acceleration Why it works: Graphics acceleration can cause freezing on some systems.

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Main category: Computers

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Tags: microsoft support

Added: 07-07-2025